Roger Jensen, Mountain View’s first Chief Information Officer and Information Technology Director, announced his retirement on Monday.
Jensen’s official retirement date is March 20.
“As a resident of Mountain View, I have the good fortune of both providing and receiving the exceptional services that the city delivers,” stated Jensen in a press release. “I will miss my work with the city, but I know we are well-positioned for the future.”
Jensen joined the city in January 2014 following a career in the private sector. He’s credited with expanding Wi-Fi across downtown and developing the city’s artificial intelligence policy. Under his tenure, Wi-Fi was installed in the Mountain View Center for the Performing Arts and the Police and Fire Administration building. The city was also one of the first to join the GovAI Coalition, an organization dedicated to responsible AI use.
Additionally, Jensen augmented the technology systems used by city officials and members of the public. He improved the city’s cybersecurity systems, added multi-factor authentication controls and launched ePermitsMV, which streamlined public engagements with city submissions and payments.
Jensen also established the city’s Geographic Information System (GIS) mapping group, streamlined workflow for government employee functions and transitioned the city’s IT response during the COVID-19 pandemic.
“Roger came to the city of Mountain View as the city’s first CIO, tapping into his private sector experience to modernize systems and champion innovation across the organization,” City Manager Kimbra McCarthy was quoted in a press release. “Roger consistently elevated our technology during his time with the city, and he will be greatly missed by all of us.”
Mountain View will begin the recruitment process for a new CIO/IT director in mid-December.
